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What to Expect on a Salon Job Technical Demonstration or Audition

Posted on: August 30th, 2012 by Heather 1 Comment

Salon Job Technical AuditionIf you’re thinking about cosmetology school, or just about to graduate and take your boards, you might be wondering how you will get a job at a salon out of school – especially if you have no prior salon experience! Well, most salons require you to demonstrate your skills in a technical demonstration to show you know what you’re doing when it comes to cutting, coloring and styling hair. (By the way – we’re writing this article from the standpoint of a hairstylist’s audition, but the same principles apply to nail tech, esthetician and makeup artist auditions too!)

Applying for the Job at a Salon

Typically when you apply for an opening at a salon, you may be asked to fill out an application or questionnaire, and some salons require you to submit a portfolio. If you don’t have prior salon experience, make sure you have a cosmetology portfolio of the styles or makeup designs you did while in cosmetology school at the student salon. You may go through a phone or in-person interview with the salon, and if you pass that step, you may be asked to do a technical demonstration or “audition” for the job. Salon owner after salon owner has told us that they look for strong listening skills, attentiveness, positivity, and the ability to take constructive criticism well when they’re choosing who moves on through the salon job interview process. They also expect you to ask relevant questions, like the scheduling, pay arrangements, and what opportunities there may be in the salon for growth as your career progresses.

What to Expect on the Salon Audition

You are usually expected to bring in a model with enough hair and a complicated enough hairstyle challenge to really demonstrate your skills. You are also expected to provide your own kit and supplies. You may be asked to consult with your “client” (the model) to show you know how to communicate with salon clients. Mandy, a hairstylist in St. Louis, says to “bring a model that you’re comfortable with and don’t over-think it.”

From there, you will launch into your hair cut, color and style. A simple 1-inch trim isn’t going to cut it here, folks. That won’t be enough for the grader to get a feel for what you’re capable of. The salon or grader may or may not provide you with specific criteria to guide you through the demonstration, but in most cases, you’re the one leading the way here. The grader may ask you questions periodically throughout your cut and style.

Some stylists even do multiple rounds of salon auditions, and say to expect to be called back. Sometimes the decision takes a few returns or additional demo. Regardless of how many auditions you do for the salon job, Mandy emphasizes that you should always “just be yourself.”

How to Ace the Salon Technical

When you arrive, ensure you are dressed, styled and made up like a professional stylist should be. Dress the part! As for your attitude, smile and be likeable, confident and professional. Show that you’re excited to be there and eager to be a part of the salon’s team, but be mature and poised about it. Channel all your enthusiasm into performing an awesome style for the grader. Choose a haircut, color and style that you are very familiar with, confident in and have practiced to a point you’re completely comfortable doing it in front of an audience, and be ready to answer questions as to why or how you’re doing something during the technical demonstration.

Salon owners and hiring managers have told us repeatedly that the hiring process can be very intense and challenging for them. It requires a lot of patience on their part as they give stylists their valuable time to watch them perform in a salon technical demonstration. But there is also a lot that goes into choosing who to hire and put behind the chair to represent their salon. It’s about more than just the skill you demonstrate in your salon audition – it’s also about your personality and professional demeanor. Candidates must show enthusiasm and interest in growing and evolving with and in support of the salon. They must go beyond hiring someone “on the premise that they dress cool, they have a common interest with you, or they are the best you’ve seen,” salon owner Salvatore Minardi in New Jersey told us. “Selection is because they’re a good fit.”

A Few Pieces of Advice from People Who Grade and Hire:

  • “I can and have taught a monkey how to cut hair. Most important for me were the people skills. By the time you wind up on my stoop looking for a job you are at least 18 years old. If your mama did not teach you to treat people right it is too late for me to try.” – Ivan Zoot, a.k.a. Clipper Guy
  • “Be punctual, present yourself professionally in attire, listen closely to the employer’s description of the role and salon position, interact in the interview but don’t interrupt, show an enthusiastic want for the opportunity to be employed at the salon, and ask relevant questions.” - Salvatore Minardi, Salvatore Minardi Salon in Madison, NJ
  • “I look for potential, a positive attitude, the ability to listen and learn, and to take constructive criticism, the desire to do hair, and the will to be great in this industry. The candidate doesn’t have to be the greatest haristylist or barber in the world, but if they possess these qualities, they could be a good prospect for hiring a Master Stylist or Barber in your salon.” - Craig Damon, Craig Damon Salon in Hiram, GA
  • “I ask where their strong and weak points are. I ask questions and b ring up scenarios that relate to their strong and weak points to hear their responses. They must be a team player, have positive energy and personality, good attitude, some salon experience, and you must  be able to accept criticism to better your craft.” - Latasha Jones, Luxurious Looks Hair Studio in Pittsburgh, PA
  • “Timing, technique, professionalism, dedication and trustworthiness.” - Melody Council, Christian Styles Studios in Raleigh, NC
  • “I choose to pick apples off of the tree rather than take them out of the barrel. I go to a local school and volunteer as a guest artist and I find the cream of the crap. I require weekly mandatory advanced education. I have found that not only do I keep them, they blow the ‘seasoned’ out of the water. I also start these stylists at a higher price point. These stylists are our future! If we engage them from the start, they stay engaged in the future. Everyone wins.” - Brent Hardgrave, Quest Women’s Spa & Fitness Center in Alpharetta, GA

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What a Salon Owner Looks for in an Employee

Posted on: June 22nd, 2012 by NinoDeAngelis No Comments

A native of Toronto, Nino DeAngelis has worked in Canada, Europe and the U.S. for renowned salons including Toni & Guy, Vidal Sassoon, Christophe of Beverly Hills and Mario Russo. He has been a master stylist for more than 20 years and a successful salon owner for over a decade. His talent, business philosophies and two product lines (Runway New York & Runway Milan) have been featured in publications including Elle, Salon Today, Vogue and broadcast on TLC’s A Makeover Story. He shares his time between his award-winning East Coast salon (Runway Salon, Newburyport, MA, 978-463-0006) and his West Coast clientele (Los Angeles, CA 310-909-9770). Visit RunwaySalon.com for more information, or visit the Facebook pages for each salon: West Coast Clients and East Coast Clients.

Nino DeAngelis - Master Stylist & Salon Owner

Building the right team is essential to a successful salon. Any experienced salon owner knows that filling a position with the wrong candidate is far worse for a business than being short-staffed for a period of time until the right candidate comes along – so here is some helpful insight as to how YOU can be the successful candidate who lands the job and excels in your career as an assistant, stylist or salon coordinator.

YOUR RESUME SHOULD BE FLAWLESS

Right from the get-go, think of your resume as a paper version of yourself. A salon owner can receive dozens of resumes a week for any one particular job posting. A resume that does not look professional (grammar, punctuation or spelling errors) is not going to compare to the resumes that have been well-prepared. If your resume is sloppy, an owner or hiring manager will wonder if your professional appearance and/or work are just as careless.

If you do not have a lot of job experience to list, spend more time including an ambitious objective on your resume. Always keep your resume to one page and remember to have a list of references available to bring to your interview. References (names and phone numbers) from former employers are best, and if you don’t have a lot of previous industry experience, recommendations (written letters) from your cosmetology school instructors are the next best option. If you need help with a resume, ask someone you know who excels in writing/grammar or works as a hiring manager.

PREPARE YOUR OWN QUESTIONS TO ASK AT THE INTERVIEW

The best business relationships are ones that are mutually beneficial for both the employer and the employee. Owners are not the only ones who should be proactive in deciding what factors are important to them before entering the interview process. Applicants should consider asking questions such as: What type of continuing education will the salon provide? What expertise/mentoring can the owner and/or manager provide me? Is there room for growth in the company? Make a list of a few well thought out questions to bring with you to your interview. Wait until the interviewer has finished asking you his/her questions and then ask yours. Be careful not to ask questions you could have found out by doing a little research on the company, or that have no relevance to you getting the job, like: What year were you established? Remember that this is not you just asking questions for the sake of asking questions; this is you expressing your sincere interest in a position by asking relevant and intelligent questions pertaining directly to the job you are applying for. 

ASSISTANTS: WORKING YOUR WAY TO THE TOP

Assistants usually learn about their million and one responsibilities fairly quickly in this industry: the importance of portraying a professional appearance, being punctual, checking personal baggage at the door, paying attention to the ever-changing schedule, proactively prepping the color trays, sweeping floors, changing the Barbicide® and giving the most amazing shampoos. The one thing most assistants have in common is ‘the itch’ to get their own chair on the salon floor as a stylist – but have patience. This is an industry in which you work your way up; you don’t become the best in the business overnight and feeling ‘entitled’ will get you nowhere fast. Take your time to learn the ropes and build a solid career foundation. Listen to your mentors and others who are willing to teach you. If you take the best of what they’ve learned, and learn from your own mistakes along the way (because everybody will make them), you have enabled yourself to have the potential to leave your own legacy someday. Don’t rush it.

STYLISTS: AVOID THESE FOUR BIG CAREER MISTAKES

If you want to excel in your career as a stylist, here is some advice to help you avoid common career pitfalls:

PERFECTING THE CLIENT EXPERIENCE

Building a rapport with your clients keeps them coming back. Sounds simple, right? No matter how long you’ve been styling a particular client, his or her appointment should never be about you… and especially not about your problems! Listen to your clients and what they want. Focus on want your clients to leave saying to other people about their experience with you as a stylist (remember that every client’s friends and family are potential referrals). Do you want them loving their hair because you did a precision job, or do you want them leaving knowing all of your personal drama? When you’re the client, are you paying for a phenomenal haircut or your stylist’s latest gossip? So pay attention, stay on schedule for your clients and keep accurate and consistent records. Chances are, if they love their hair, you’ve earned the trust of a new client for life.

GETTING COMFORTABLE WITH RETAIL SALES

Don’t make the mistake of thinking you are not in the business of product sales.  Selling products is absolutely part of your business. You need to think of products as tools – just like a blow-dryer or flat-iron. How can you expect your client to achieve the same look at home you created at the salon without giving them the same tools you used? You can’t! If they don’t get their products from you, they may end up choosing all the wrong products for themselves at the local store.

If you work in a salon with many product lines, break it down for yourself and take the time to learn one complete line (or even a single product) at a time. Educating yourself is key to understanding the products, the ingredients, how to use them and ultimately recommend them to your clients. And be careful not to get in the habit of selling your favorite products…always recommend what is best for your client’s hair. You can usually pick up great pointers by watching the top-selling stylists in your salon to see how and why their recommendations are effective. Learn from the best.

CONTINUING YOUR EDUCATION

This industry changes so fast.  Stylists that were trained thirty-years ago were trained completely differently than stylists that are trained today.  Organized in-salon classes where co-workers can share their individual expertise are highly beneficial.  The seasoned stylists tend to know the tricks of the trade and the recent graduates often bring the newest techniques and the hippest trends to the table. Everyone can learn from each other and expand their talents. It’s a win/win. (BSD Note: Many schools also offer cosmetology continuing education.)

DON’T HAVE EXPECTATIONS ABOUT GRATUITY OR WHAT IT MEANS

Always remember that gratuity is a gesture, not an entitlement.  Not receiving a tip is not always a reflection of poor service; sometimes it’s a reflection of a person’s financial hardship. Be respectful of clients, regardless of how they tip.

SALON COORDINATORS:  MULTI-TASKING MASTERS

Salon coordinators project the in-person image and the over-the-phone voice that represent the identity of a business. Being accurate with booking, keeping the stylists on schedule by letting them know their clients have arrived, having impeccable manners and providing cheerful and professional customer service are all important to being a great receptionist. Thinking like a client and providing the type of service you would want to receive is the type of service you should strive to provide every day.  You only get one chance to make a first impression.  And if it’s a good one, clients will expect the same treatment upon their return visits so you have to bring your ‘A-game’ at all times.

Because salon coordinators are often more interested in the business aspect of the operation, this frequently makes them ideal candidates to move up to assistant manager and general manager positions. Increasing sales, generating new client leads through effective marketing campaigns, improving productivity and being able to effectively manage a variety of personalities are four of the most important responsibilities in a management role. Mastering your role of being able to handle all that is thrown at you as a salon coordinator means it may be a good time to talk to your owner about taking on more responsibility.

CLOSING THOUGHTS

In conclusion, the absolute worst quality any employee can have is treating work like a job. “If you find what you love to do, you’ll never work a day in your life.” Find what you are passionate about and continue to work hard every day towards a successful future. Even when you think you’ve reached the top, keep striving for new success because the possibilities are endless.

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