Teela Mcdade

2/22/2024 via Google

2/22/2024
via Google

Looked on line at the prices, got there and was told the price list was old. Waited about 5 minutes got my hair washed. The person doing my hair was doing her nails, so I had to wait on her .The young lady did my hair and I left. My experience was real bad but could've been better. That price list needs to be updated immediately.

Deanna Smith

12/13/2023 via Google

12/13/2023
via Google

Im all for our people, but i had the worst experience here today. I called the location before to book an appointment they said no need i can just walk in, when a arrived to the location they were having a thanksgiving party and barley doing hair. It was a child between the ages of 6-10 running around the whole salon. I waited an hour to get serviced for a silk press. When i was finally assigned to a stylist she was warm at first but that quickly changed when i told her how i wanted her to do my hair. When she started to blow my hair out i guess she got tired and decided to start flat ironing my hair WHILE ITS STILL WET. When i ask her was she about to blow dry because my hair is still wat she said “ naw im getting the back now” i was confused but i continue to let her work. She than grabs some hairspray and starts spraying my hair. Again MY HAIR IS STILL WET. I asked her again was she about to start flat ironing my hair she said yes. I said my hair and scalp is still wet. She immediately caught an attitude and yelled for an instructor to come talk to me. The instructor agreed that my hair and scalp is still very much wet so she took over for the blow drying part. When the stylist came back she had an attitude, i believe she took offense to me saying my hair wasn't dry but it wasnt. And i definitely wasn't about to let her over fry my hair because she wanted to be lazy and go home. From here we went downhill. She wanted to keep spaying hair spray all in my hair and than try to fry it with the iron. Wasnt finna happen! I asked her no to use any more hair spray. She called the teacher over. The teacher saw that i was trying to be understanding in the situation but the stylist was just so ghetto and sassy , i couldn't help getting a little frustrated. She burned my scalp 5 times with the straightener. And i honestly feel like she did it on purpose. When she was done my hair was fried and lay to the sides. Another instructor said my hair was cute i smiled. She said it was a compliment. I replied I know, but im not happy with it. All the girls were over ghetto and on the phone with kids and they baby daddies the whole time. You better off going somewhere else.

Brenda Allen

11/15/2023 via Google

11/15/2023
via Google

I been a client at Trent, for over 2 treats that’s how satisfy I am, and I will be a student for years to come. I am always satisfied with the service.. the first are friendly and they do a great job.