Salon Management

Maybe you have been working in the beauty industry for a number of years, and you are asking yourself if there is anything beyond the daily experience of seeing individual clients and working on their hair, or providing another salon service that, while important and worthwhile, especially to the client who receives it, is becoming routine and ho-hum to you. Perhaps you feel yourself growing stale in a job you have grown good at, and that is now as comfortable as a well-worn shoe. If you are ready for new challenges, something fresh and exciting, something different, but not too different, perhaps what you are seeking is a career in spa or salon management.

Spa and salon management gives you a different angle on the beauty industry – you’re surrounded by people practicing the standard beauty skills that you’'ve been practicing for years, but now you are in charge of the larger picture, the day to day running of the operations that make your particular spa or salon run smoothly and efficiently. Spa and salon managers need to have good business skills, and be able to make good business decisions for the benefit of the entire operation. They must be willing to work hard because there are so many tasks they need to do, and they must have good energy and stamina, because their days will be long and they will be busy.

State License Requirements

You don’t need to possess a specific license to manage a spa or salon, but many states require that you be licensed in an area of the beauty industry. It is helpful to possess a valid license so that you can relate better to the staff you are managing, and also so you can fill in for them when there are unexpected absences.

Education Details

The most important skill set you will need revolves around running a successful small business. This includes all aspects of finance, marketing and advertising, hiring, managing, and leading staff towards a unified mission, as well as inventory control, safety and sanitation compliance and laws and more. Most schools of cosmetology, hair dressing, and hair styling offer programs for people who wish to move their careers in this new direction. Very often, the courses you need to take are offered on weekends and evenings, so you can continue with your current job while you are preparing for a new one. It is likely to take you at least six months to a year or longer to complete your program, leading to a certificate. In your program you’ll learn from successful spa and salon managers who will share their experiences and wisdom with you. Business experts will teach you the basics, and you’ll look at case studies of spa and salon businesses that have succeeded and failed. Some two year community colleges may also offer programs in salon and spa management.

License Renewal
License Renewal Hours
License Renewal Period

While it may not be necessary to earn your license to become a salon manager in Massachusetts, we highly recommend cosmetology training before applying for this role. Cosmetology licensure can give you the confidence, credibility and skills to manage beauticians and ensure they deliver awesome services to your customers. If you earn your license in this state, you will have to renew it every two years by your birthday. The fee is $68 – but we think it’s worth it!

Job Outlook Increase
Between 2012 - 2022

According to O*Net, cosmetologists, hair dressers, and hair stylists in Massachusetts earned an average salary of $28,200 in 2013. Most cosmetologists earn their income from fees and from client tips. As a spa or salon manager, you are more likely to earn a salary and receive much less of your income from tips. Although you may see clients occasionally, mostly by filling in for absent staff, most of your work involves running the salon or studio. Managers tend to earn more than cosmetologists, because theirs is a big step up in responsibility, but what you will actually earn depends on many factors including where you work, whether you are an assistant or a full manager, how many years you have been managing, and more.

Working as a Salon Manager

One thing about being a spa or salon manager is for sure: you will be busy. As the go-to person in the facility, you will be the one that people come to with issues and problems, and you will need to generate solutions. Much of your day will be spent in the office taking care of the behind-the-scenes aspects of running a spa or salon, such as paying bills and handling financial matters, planning advertising campaigns, marketing, and promotions, dealing with issues related to staff, and more. You will also be out on the floor a good deal of time, walking around seeing that things are running smoothly and customers are satisfied, that safety and sanitation regulations are being followed. You may spend some time at the front desk greeting clients as they enter the salon and checking them out as they leave, possibly answering phones and making appointments. If there are any client complaints, these will come to you to resolve. You will also need to have a vision for the direction you want to see your facility move in, and be able to communicate this vision to all your staff and have them by into it. Thus staff leadership is an important role you will play, as well. Spa and salon management is demanding, time consuming work. But if you are ambitious, and you’re not afraid of hard work, and you would like to see your career reach the next level, consider going to school to become a spa or salon manager in Massachusetts. It could be the best thing you do for yourself and your future!

State board Contact Information

Massachusetts Board of Registration of Cosmetologists
1000 Washington Street, Suite 710
Boston, MA 02118
Phone Number: 617-727-9940
Fax Number: 617-727-1627
E-mail Address:

The Massachusetts State Board of Cosmetology can help you with replacing a lost cosmetology license, or updating a change of name or address information, as well as answer additional questions about obtaining your Massachusetts cosmetology license.

Massachusetts has had a boom in beauty care establishments within the
decade. This scenario is mainly brought about by professionals who have
taken the time to learn the fine points of salon management. Others who
desire the same results go to these groups.

Massachusetts Division of Professional Licensure
Professional Beauty Association
SalonSpa Professional Trade Association



Find the Beauty Schools in Massachusetts that interest you below,

Mildred Elley

100 West Street,
Pittsfield, MA 01201

Program: Cosmetology

Mildred Elley has been a provider of quality higher education since 1917, where it was founded in the Capital District of New York. We have 3 conveniently located campus locations in Albany, NY, Mildred Elley has been a provider of quality higher education since 1917, where it was founded in the Capital District of New York. We have 3 conveniently located campus locations in Albany, NY, NYC Metro, NY and Pittsfield, MA with online options as well. Our campuses feature student-run massage therapy clinics at Albany, Pittsfield and New York City Metro campuses, and a cosmetology clinic at the Pittsfield campus. We offer over 20 Degree and Certificate programs with classes in the day, evening, and weekends. Financial Aid and Scholarships are available for those who qualify. We are dedicated to seeing our students succeed offering Lifetime Job Placement Assistance Mildred Elley is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES). Mildred Elley's Albany, New York Campus is approved by the New York State Board of Regents to offer the Associate in Applied Science (A.A.S.) and Associate in Occupational Studies (A.O.S.) degrees. Mildred Elley's NYC Metro Campus is approved by the New York State Board of Regents to offer the Associate in Occupational Studies (A.O.S.) degree. Both campuses are also approved by the New York State Education Department (NYSED), Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR)—formerly VESID. Mildred Elley is also registered with the United States Citizenship and Immigration Services Office For program details and disclosures visit the Mildred Elley website   Mildred Elley - Pittsfield, MA Campus Mildred Elley's Pittsfield, Massachusetts Campus is licensed by the Commonwealth of Massachusetts, Office of Private Occupational School Education, Division of Professional Licensure. Mildred Elley - Pittsfield, MA is also licensed to operate as a Cosmetology school and the Cosmetology program is approved by the Board of Registration of Cosmetologists of the Commonwealth of Massachusetts. The campus is also approved for the training of the Veterans of the Armed Forces and JPTA participants.   Programs Massage Therapy – CERT Campus: Albany, NY Mildred Elley's programs in Massage Therapy offer students the education, practice, and skills necessary to satisfy the academic requirements to qualify for the New York State Massage Therapy Examination. After licensure by New York State, the graduates will possess the depth of knowledge and practical experience from their studies to successfully practice massage therapy in New York State. Successfully licensed Mildred Elley graduates will be prepared to obtain employment in hospitals and rehabilitation facilities, residential care facilities, medical, chiropractic, and physical therapy practices, gyms, health clubs, resorts, spas, solo practice and other establishments.   Cosmetology – CERT Campus: Pittsfield, MA The Cosmetology Certificate program in Pittsfield, MA qualifies and prepares its graduates for successful passage of the Commonwealth of Massachusetts Cosmetology licensing examination, administered by the Board of Registration of Cosmetologists, and successful practice in the field of cosmetology and appearance enhancement. The program is equivalent to 1,000 clock hours of instruction. Students are required to complete a minimum of 1,000 hours distributed among fields required by the Board in order to be eligible to register for the Board licensure examination.   Mildred Elley – Pittsfield, MA 100 West Street Pittsfield, MA 01201
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2020-05-26 00:37:04