Are you good at managing a variety of people, tackling customer complaints and satisfaction issues, and ensuring that a business is kept up to code? The world of salon management may be waiting for you! Employed by salon owners to keep the business running smoothly, salon managers take on many different tasks and responsibilities.
If youre ready to move up into salon management, contact the beauty schools in North Carolina to compare programs today!
To begin your career in salon management in North Carolina, you may need to earn an Associate's degree or Bachelor's degree in spa management. If you have a current cosmetology license in North Carolina, you may already have the necessary management training.
The law is a major part of salon management training, since you'll likely be responsible for staff scheduling and salon maintenance. Your training may cover labor law, worker's compensation, and human resources. As a manager, staff members may first come to you when they are injured, have a issue with other staff members, and are concerned about the schedule. Knowing North Carolina law can help you avoid costly errors. You also need a strong grasp of business finances and budgeting. As a result, your curriculum may include classes like Business Bookkeeping and Small Business Finance. These classes can help you determine staff salaries and raises, order hair care supplies, and get the bills paid. Other classes in your curriculum may be based on customer service. Upon graduation, you should feel comfortable communicating with clients about their service, taking care of clients that are unhappy, and bringing in new clients.
While North Carolina may not require you to earn a specific license for salon management, we highly recommend cosmetology training and licensure. Earning your license will give you the skills to succeed, and the credentials to inspire confidence from your workers and customers. Plus, understanding the business side of things is often included in full programs. If you earn your cosmetology license in North Carolina, you will have to renew it every three years, with a deadline of October 1st and a fee of $23.
In general, spa and salon managers earn salaries that are fairly similar to the national average. Per O*Net, the average salary for a salon manager is $35,000 per year, which is just $300 less than the national average! Most salon managers in this state earn between $22,700 and $56,900 per year (O*Net, 2013). The job outlook for spa managers is stable. Across the country, O*Net expects job openings for spa managers to increase by 11% between 2010 and 2020. Your job outlook may be even more positive if you have prior experience in the field of cosmetology. As a salon employee, you may wish to join the North Carolina State Beauticians & Cosmetologists' Association. Joining this group may help you find ongoing education opportunities for your staff members, keep up with new cosmetology laws that may affect your salon, and keep your finger on the pulse of the cosmetology community.
After you complete your training, you may work for many different salons as a manager. Small family-owned salons, chain beauty shops, and upscale beauty shops all rely on managers to keep staff and clients happy. As a result, one of the most important traits you can bring to your new career is a positive attitude. You may be expected to oversee staff with different outlooks and attitudes, and a positive attitude can help you create a more enjoyable work environment! You should also have a strong desire to serve customers. Your job doesn't just involve talking to happy customers and ensuring they come back. You may spend quite a bit of time talking to unhappy customers, solving their problems, and trying to keep their business. Being able to handle stress and respond well under pressure is essential. As a manager, the salon's success is your success. You may spend part of your workday in marketing initiatives and other strategies that can help you expand your client base. The Guardian reports that doing customer research and reaching out to customers via social media can yield great results for salons. The more happy customers you bring in, the more indispensable you can be to your salon!
North Carolina State Board of Cosmetic Art Examiners
1207 Front St. #110
Raleigh, NC 27609-7533
Phone Number: 919-733-4117
Fax Number: 919-733-4127
If you need help updating a change of name or address, acquiring out-of-state transfer forms, or need help with additional questions about obtaining a North Carolina cosmetology license, contact the NC Board using the information above.
In North Carolina, beauticians take great care to provide premium service to
their customers in settings that evoke comfort. These steps are guided by
principles of proper salon management that they glean from a network of
information that can be found through these groups.
North Carolina Board of Cosmetic Art Examiners
American Association of Cosmetology Schools
Professional Beauty Association